FAQ — FRE­QUENT­LY ASKED QUES­TIONS ABOUT OUR CEN­TRAL­LY LOCAT­ED HOTELS IN GOTHENBURG

Fre­quent­ly Asked Ques­tions About Your Stay in Gothenburg

Here you’ll find answers to the most fre­quent­ly asked ques­tions before your stay at Spar Hotel Major­na and Spar Hotel Går­da.

If you can’t find the infor­ma­tion you’re look­ing for, don’t hes­i­tate to con­tact us. Our recep­tion is staffed 24 hours a day, 7 days a week, and we’re always hap­py to help.

LOCA­TION & GOTHENBURG

How cen­tral­ly locat­ed are your hotels in Gothenburg?
Both of our hotels are locat­ed in qui­et, cen­tral neigh­bour­hoods, just out­side the city cen­tre. You can reach cen­tral Gothen­burg in around 10 min­utes by tram or bus. Spar Hotel Går­da is close to the Cen­tral Sta­tion and the city’s main event dis­trict, while Spar Hotel Major­na is near Haga, Lin­né, Järn­tor­get and Slottsskogen.

Which hotel is clos­est to Gothen­burg Cen­tral Station?
Spar Hotel Går­da is less than 2 km from Gothen­burg Cen­tral Sta­tion, around 10 min­utes away by bus or tram.

Which hotel is best for con­certs at Ullevi?
Spar Hotel Går­da is with­in walk­ing dis­tance of Ulle­vi (around 10 min­utes), mak­ing it an excel­lent choice for con­certs and sport­ing events.

How far is Lise­berg from your hotels?
From Spar Hotel Går­da, you can walk to Lise­berg in around 25 min­utes or take a short tram ride. From Spar Hotel Major­na, Lise­berg is about 25 min­utes away by tram.

Are you close to Slottssko­gen and Haga?
Yes. From Spar Hotel Major­na, it’s around a 20-minute walk to Slottssko­gen and approx­i­mate­ly 30 min­utes to Haga.

Is there a tram stop near the hotels?
Yes. Both hotels have tram stops with­in a few min­utes’ walk.

How do I get to the hotel from Gothen­burg Land­vet­ter Airport?
Take the air­port coach to Korsvä­gen, Kungsport­splat­sen or Nils Eric­son Ter­mi­nalen, then con­tin­ue by tram or bus to the hotel.

How far is Scan­di­nav­i­um from your hotels?
From Spar Hotel Går­da, Scan­di­nav­i­um is around a 20-minute walk or a short tram ride away. From Spar Hotel Major­na, it takes about 25 min­utes by tram.

How far is the Swedish Exhi­bi­tion & Con­gress Cen­tre from your hotels?
From Spar Hotel Går­da, you can walk there in around 25 min­utes or take a short tram ride. From Spar Hotel Major­na, it takes approx­i­mate­ly 25 min­utes by tram.

ROOMS & THE HOTELS

What room types do you offer?
We offer sin­gle rooms, dou­ble rooms, triple rooms, fam­i­ly rooms and two hotel suites. Spar Hotel Går­da fea­tures a suite with a pri­vate sauna and whirlpool bath, while Spar Hotel Major­na offers an approx­i­mate­ly 80 m² suite with panoram­ic views.

Do you have fam­i­ly rooms?
Yes. Both hotels offer fam­i­ly rooms with fixed extra beds.

Do you have con­nect­ing rooms?
Yes. The suite at Spar Hotel Major­na can be con­nect­ed to an adjoin­ing Dou­ble Plus Room, which can be booked together.

Do you have rooms with a bathtub?
A lim­it­ed num­ber of rooms have a bath­tub. If you have a spe­cif­ic pref­er­ence, please let us know when booking.

Do you have rooms with a pri­vate sauna or whirlpool bath?
Yes. The suite at Spar Hotel Går­da includes a pri­vate sauna and whirlpool bath. The suite at Spar Hotel Major­na fea­tures a whirlpool bath.

Is there a mini­bar or mini fridge in the rooms?
All rooms at Spar Hotel Går­da have a mini fridge. At Spar Hotel Major­na, mini fridges are avail­able in all Plus Rooms, fam­i­ly rooms and the suite.

Do all rooms have a TV with Chromecast?
Chrome­cast is avail­able in every room at Spar Hotel Går­da. It is not cur­rent­ly avail­able at Spar Hotel Major­na.

Do the hotels have out­door terraces?
Yes. Both Spar Hotel Går­da and Spar Hotel Major­na have spa­cious out­door ter­races where you can relax dur­ing your stay, with com­fort­able seat­ing, lounge fur­ni­ture and plen­ty of space to enjoy the fresh air.

Do you have air con­di­tion­ing (A/C)?
Most of our rooms do not have air con­di­tion­ing. Fans are avail­able to bor­row, sub­ject to avail­abil­i­ty. The suite at Spar Hotel Major­na is equipped with air conditioning.

Are the hotels non-smoking?
Yes. Both hotels are com­plete­ly non-smok­ing, includ­ing the ter­races. Des­ig­nat­ed smok­ing areas are avail­able out­side the entrances.

Do you have aller­gy-friend­ly rooms?
Yes. Please let us know when book­ing, and we’ll be hap­py to help you reserve an aller­gy-friend­ly room.

Is there a hairdry­er in the room?
Yes. Every room has a hairdry­er. At Spar Hotel Major­na, stan­dard rooms have a wall-mount­ed hairdry­er, while Plus Rooms have a portable one. At Spar Hotel Går­da, all rooms have portable hairdryers.

Do the hotels have lifts?
Yes. Both Spar Hotel Major­na and Spar Hotel Går­da have two lifts.

Do you clean the rooms every day?
Room clean­ing is avail­able on request. Sim­ply let the recep­tion know by the evening before if you’d like your room cleaned the fol­low­ing day. If you need fresh tow­els or any­thing else dur­ing your stay, our recep­tion is staffed 24 hours a day and will be hap­py to help.

BREAK­FAST, FOOD & FACILITIES

Is break­fast included?
Yes. Our gen­er­ous break­fast buf­fet is always includ­ed when you stay with us.

What time is break­fast served?
A light cold break­fast is avail­able from 5:00 am. Our full break­fast buf­fet is served from 6:30 am. Break­fast is avail­able until 10:00 am on week­days and until 12:00 noon on week­ends, through­out the sum­mer, and dur­ing the Christ­mas and New Year peri­od.

Can I have break­fast even if I’m not stay­ing at the hotel?
Yes. Non-res­i­dents are wel­come to enjoy break­fast with us. Read more about our break­fast buf­fets here:

→ Hotel Break­fast at Spar Hotel Majorna

→ Hotel Break­fast at Spar Hotel Gårda

Can I have break­fast on the terrace?
Yes. Dur­ing the sum­mer, you can enjoy your break­fast on our out­door ter­races when­ev­er the weath­er allows.

Do you offer veg­an or gluten-free options?
Yes. We offer veg­an, gluten-free, lac­tose-free and dairy-free options.

Do you have a restaurant?
We serve a selec­tion of light meals and bar food in our lob­by. You can view our cur­rent menu online.

Do you serve evening meals or snacks?
Yes. Our lob­by bar and kiosk offer light meals, sand­wich­es, snacks and drinks through­out the day.

Do you have a bar?
Yes. Both hotels have a lob­by bar, open dai­ly from 11:00 am to 11:00 pm.

Do you have a gym?
Yes. Both hotels have a gym with car­dio machines, strength-train­ing equip­ment and free weights.

Is the sauna included?
Yes. Sauna access is includ­ed for all hotel guests.

Do you have shuf­fle­board or a pool table?
Spar Hotel Major­na has shuf­fle­board. Spar Hotel Går­da offers shuf­fle­board, a pool table and table ten­nis. All are free for our guests to use.

Do you have meet­ing rooms?
Yes. We offer meet­ing rooms for small gath­er­ings and events. Please con­tact us for more information.

Do you pro­vide com­pli­men­ta­ry tea and cof­fee in the rooms?
Yes. Tea and cof­fee are avail­able in all rooms at Spar Hotel Går­da. At Spar Hotel Major­na, they are avail­able in Plus Rooms, fam­i­ly rooms and the suite.

Do you have laun­dry facilities?
At Spar Hotel Går­da, guests have free access to a laun­dry and iron­ing room. At Spar Hotel Major­na, we can arrange dry clean­ing at cost price.

Do you have irons?
At Spar Hotel Går­da, guests can use the free laun­dry and iron­ing room. At Spar Hotel Major­na, irons are avail­able to bor­row from reception.

BOOK­ING & PRICES

Are you a good-val­ue hotel in Gothenburg?
Yes. Break­fast, gym access, sauna and Wi-Fi are all includ­ed in your room rate, mak­ing Spar Hotel a great-val­ue choice in cen­tral Gothenburg.

Is it cheap­er to book directly?
Mem­bers usu­al­ly receive our low­est rates when book­ing direct­ly through our website.

Do you offer spe­cial deals?
Yes. We reg­u­lar­ly offer pro­mo­tions and spe­cial deals. Vis­it our web­site to see our lat­est offers.

Is Wi-Fi included?
Yes. Fast Wi-Fi is includ­ed free of charge through­out your stay.

Can I can­cel my book­ing free of charge?
Yes. Most book­ings made through our web­site can be can­celled free of charge until 6:00 pm on the day of arrival. Please note that non-refund­able rates are excluded.

What pay­ment meth­ods do you accept?
We accept most major cred­it and deb­it cards.

Are the hotels cash-free?
Yes. Both hotels are com­plete­ly cash-free.

PARK­ING & TRANSPORT

Do you have parking?
Yes. We offer on-site park­ing for a fee, sub­ject to availability.

→ Read more about park­ing at Spar Hotel Majorna

→ Read more about park­ing at Spar Hotel Gårda

How much does park­ing cost?
Cur­rent park­ing rates are avail­able on each hotel’s page on our website.

→ Read more about park­ing at Spar Hotel Majorna

→ Read more about park­ing at Spar Hotel Gårda

Do you have EV charg­ing stations?
Yes. Both hotels offer 10 – 15 charg­ing points for elec­tric vehicles.

Can I reserve a park­ing space in advance?
No. Park­ing can­not be reserved and is avail­able on a first-come, first-served basis.

Do you have bicy­cle parking?
Yes. Free bicy­cle park­ing is avail­able in our garages.

PRAC­TI­CAL INFORMATION

Are you pet-friendly?
Yes. Both dogs and cats are wel­come for a small addi­tion­al fee.

→ Read more about our pet-friend­ly hotels in Gothenburg

Do you allow cats?
Yes.

Do you pro­vide baby cots?
Yes. Baby cots can be reserved in advance, sub­ject to availability.

Do chil­dren stay free?
Yes. Chil­dren up to the age of 6 stay free of charge when shar­ing an exist­ing bed with a parent.

What are your check-in and check-out times?
Check-in is from 4:00 pm, and check-out is by 12:00 noon.

Can I check in early?
If your room is ready, you’re wel­come to check in ear­li­er. If you’d like guar­an­teed access from 1:00 pm, you can book our Ear­ly Check-in Guar­an­tee for SEK 300 per room. Avail­abil­i­ty is lim­it­ed and must be booked no lat­er than the day before arrival.

You can add this ser­vice when book­ing on our web­site or con­tact recep­tion at majorna@​sparhotel.​se or garda@​sparhotel.​se.

Can I check out late?
Mem­bers who book direct­ly through our web­site may enjoy com­pli­men­ta­ry late check-out, sub­ject to avail­abil­i­ty. Late check-out is also avail­able to oth­er guests for an addi­tion­al fee, sub­ject to availability.

Can I leave my lug­gage before check-in or after check-out?
Yes. We offer com­pli­men­ta­ry lug­gage stor­age before check-in and after check-out.

What if I arrive in the mid­dle of the night?
No prob­lem. Our recep­tion is staffed 24 hours a day.

Is recep­tion open 24 hours?
Yes.

Do you have free maps of Gothenburg?
Yes. Com­pli­men­ta­ry city maps are avail­able at reception.

Can you help with tick­ets or rec­om­mend things to do?
Yes. We’re always hap­py to rec­om­mend attrac­tions, restau­rants and activ­i­ties, and to help with prac­ti­cal infor­ma­tion when­ev­er possible.

Can I hire a meet­ing room with­out stay­ing at the hotel?
Yes. Please get in touch and we’ll be hap­py to pro­vide a quotation.

BUSI­NESS & GROUPS

Do you offer cor­po­rate rates?
Yes. We offer cor­po­rate agree­ments with fixed rates and con­ve­nient book­ing. Read more about our cor­po­rate agree­ments here.

Do you wel­come groups?
Yes. We are hap­py to assist with group book­ings for com­pa­nies, sports teams, asso­ci­a­tions and oth­er groups. Read more about group book­ings at Spar Hotel here.

Can com­pa­nies pay by invoice?
Yes. Please read more about cor­po­rate book­ings at Spar Hotel here.

How far is Liseberg?

Spar Hotel Går­da – Approx­i­mate­ly 25 min­utes on foot.

Spar Hotel Major­na – Approx­i­mate­ly 25 min­utes by tram.

How do I get to the city centre?

Spar Hotel Går­da – Around 25 min­utes on foot or 10 min­utes by tram or bus.

Spar Hotel Major­na – Around 10 – 15 min­utes by tram or 25 min­utes on foot.

How far is Ullevi?

Spar Hotel Går­da – Around 10 min­utes on foot.

Spar Hotel Major­na – Around 15 – 20 min­utes by tram.