FAQ – Fre­quent­ly Asked Ques­tions Before Your Stay in Gothenburg

Fre­quent­ly asked ques­tions about your stay in Gothenburg

Here we’ve gath­ered answers to the most com­mon ques­tions ahead of your stay with us at SPAR HOTEL Major­na and SPAR HOTEL Gårda.

If you can’t find what you’re look­ing for, you’re always wel­come to con­tact us – we’re avail­able around the clock.

Accom­mo­da­tion & rooms

What room types are available?
We offer every­thing from com­pact dou­ble rooms to fam­i­ly rooms and suites. Read more about our rooms at our hotels in Gothenburg:

Rooms at SPAR HOTEL Majorna
Rooms at SPAR HOTEL Gårda

Is there a hairdry­er and iron­ing facilities?
Yes, hairdry­ers are avail­able in all rooms, and irons can be bor­rowed from reception.

Do the rooms have air conditioning?
The rooms do not have air con­di­tion­ing (except for the suite at SPAR HOTEL Major­na), but stan­dard ven­ti­la­tion is in place. Fans are avail­able to bor­row if need­ed. At SPAR HOTEL Major­na, all south-fac­ing rooms are equipped with auto­mat­ic awnings.

Are there fridges in the rooms?
All rooms at SPAR HOTEL Går­da have a mini­bar fridge. At SPAR HOTEL Major­na, fridges are avail­able in fam­i­ly rooms and Plus rooms.

Check-in & stay

When can I check in?
Check-in is from 4:00 PM.

Can I check in earlier?
Yes, sub­ject to availability.

When is check-out?
Check-out is until 12:00 PM. Late check-out is avail­able sub­ject to availability.

Can I store my luggage?
Yes, we offer lug­gage stor­age both before and after your stay.

Is the recep­tion open ²⁴⁄₇?
Yes, we’re always on site if you need any assistance.

Clean­ing

Are the rooms cleaned every day?

Rooms are cleaned on request. Just let us know at recep­tion and we’ll be hap­py to arrange it.

Break­fast

Is break­fast included?
Yes, break­fast is always includ­ed when you stay with us.

What are the break­fast hours?
Week­days: 6:30 – 10:00 AM (ear­ly cold break­fast from 5:00 AM)
Week­ends & sum­mer: 6:30 AM – 12:00 PM (ear­ly cold break­fast from 5:00 AM)

Is ear­ly break­fast available?
Yes, a sim­ple cold break­fast is avail­able from 5:00 AM every day.

Are there options for spe­cial dietary requirements?
Yes, we offer gluten-free, lac­tose-free and veg­an options.

Park­ing

Is park­ing available?
Yes, park­ing is avail­able at both hotels, but can­not be reserved in advance.

SPAR HOTEL Gårda
Pri­vate garage under the hotel with direct access. EV charg­ing is avail­able, as well as a gat­ed court­yard. Read more about park­ing at SPAR HOTEL Går­da.

SPAR HOTEL Majorna
Pri­vate garage under the hotel with direct access. EV charg­ing is avail­able. Read more about park­ing at SPAR HOTEL Major­na.

What does park­ing cost?
Park­ing is avail­able at an addi­tion­al dai­ly fee (dis­count­ed rates apply for cor­po­rate guests).

Are there alter­na­tives nearby?
Yes, there are also pub­lic park­ing options nearby.

Book­ing & payment

Is it cheap­er to book direct?
Yes – when you book through our web­site as a mem­ber, you’ll usu­al­ly get the best rate. You always receive at least 10% dis­count and 5% bonus to use on a future stay. Read more about our mem­ber­ship ben­e­fits here.

What does the mem­ber rate include?
As a mem­ber, you receive a dis­count­ed room rate and access to our best offers.

Can I can­cel my booking?
Most book­ings can be can­celled until 6:00 PM on the day of arrival. Please check the terms of your spe­cif­ic booking.

What pay­ment meth­ods do you accept?
We are a cash-free hotel and accept card pay­ments. Com­pa­nies can be invoiced upon request. When book­ing, you can choose to pay on arrival or pay in advance. For advance pay­ments, you can pay by card or with Klarna.

Pets

Can I bring my dog?
Yes, dogs are wel­come for an addi­tion­al fee. Read more about bring­ing your dog to SPAR HOTEL here.

Are there walk­ing areas nearby?
Yes, both hotels have great walk­ing areas close by.

Do you pro­vide bowls for food and water?
Yes, we pro­vide bowls, dog waste bags and treats upon arrival.

Loca­tion & distances

How far is it to Liseberg?
SPAR HOTEL Går­da: approx. 25 min­utes on foot
SPAR HOTEL Major­na: approx. 25 min­utes by tram

How far is it to Ullevi?
SPAR HOTEL Går­da: 10 min­utes on foot
SPAR HOTEL Major­na: approx. 15 – 20 min­utes by tram

How do I get to the city centre?
SPAR HOTEL Går­da: approx. 25 min­utes on foot or 10 min­utes by tram or bus
SPAR HOTEL Major­na: approx. 10 – 15 min­utes by tram or 25 min­utes on foot

Which hotel should I choose?
SPAR HOTEL Går­da: close to the city cen­tre, E6/E20, Lise­berg, Ulle­vi and major events
SPAR HOTEL Major­na: locat­ed in one of Gothenburg’s most char­ac­ter­ful areas, with cafés, cul­ture and easy access to the sea, Haga, Lin­né and Slottsskogen

Busi­ness & groups

Do you offer cor­po­rate agreements?
Yes, we offer cor­po­rate agree­ments with fixed rates and smooth book­ing. Read more about our cor­po­rate agree­ments here.

Do you accept group bookings?
Yes, we assist with group book­ings for com­pa­nies, organ­i­sa­tions and teams. Read more about group book­ings at SPAR HOTEL here.

Do you invoice companies?
Yes, invoic­ing is avail­able for com­pa­nies. Read more about cor­po­rate book­ings at SPAR HOTEL here.

Food, drink & facilities

What’s includ­ed in your stay?

• Break­fast
  
• WiFi
• Gym & sauna
  
• Games and activ­i­ties (e.g. shuffleboard)

Is there any­thing to do at the hotel?
Yes, our shared spaces offer games, relax­ation and social areas. Dur­ing the sum­mer months, we high­ly rec­om­mend our terraces.

Is there a bar and food at the hotel?
Yes, our lob­by bar serves both clas­sics and local favourites – from shrimp sand­wich­es to lasagne. You’ll also find a wide selec­tion of drinks, includ­ing house beer from Major­nas Bryg­geri, wine, non-alco­holic options, cof­fee and tea.
The lob­by bar is open dai­ly from 11:00 AM to 11:00 PM.

Can I buy snacks and drinks at any time?
Yes, the recep­tion offers a selec­tion of snacks, sand­wich­es, as well as hot and cold drinks – per­fect when you’re in the mood for some­thing sim­ple. The recep­tion is staffed ²⁴⁄₇, so you’re always wel­come to stop by.

Why book direct on our website?

You’ll usu­al­ly get the best rate and most flex­i­ble terms.